COVID-19
Experiences
Platform & Booking
Customer Support
Post Experience
Other
Do I need to be vaccinated against COVID-19 to travel to Armenia?
Do I need a negative COVID-19 PCR test to travel to Armenia?
Are masks required in Armenia?
What languages are the experiences on your platform offered in?
What is included in each experience?
Are there any age or physical restrictions for experiences?
Can I participate in a food experience if I have food allergies or dietary restrictions?
Are experiences wheelchair-friendly and/or suitable for people with disabilities?
I’ve got other questions about a specific experience on your site. Who can I ask?
Will an outdoor experience go ahead if the weather conditions are bad (e.g. rain)?
Regarding experiences that take place in nature, are there any insects or other wild critters I should know about?
Are pets allowed on the experiences?
Are children allowed to participate in experiences?
How will I know when and where to meet for experiences I book?
If an experience is located outside of Yerevan, will you arrange transportation? If not, how can I arrange transportation?
I’m interested in a 2492 Road Trip. What are the requirements to drive in Armenia as a foreigner?
I want to camp while I’m on a 2492 Road Trip, or in general. How do I know where it is safe and permitted to set up camp for the night?
Is it safe to travel independently by car around Armenia on one of your road trips or otherwise?
What types of experiences can I book through this platform?
Our group is bigger than the max capacity available for an experience. What should I do?
How do I make a booking?
Can I book an experience for a future date?
Is there a deadline for booking an experience?
How do I pay for my booking?
How do I know if my booking is confirmed?
Can I make changes or cancellations to my booking?
Is there a refund policy?
What happens if an experience I’ve booked is canceled by the host?
How do I contact the host for support in case of any issues?
I have an experience I’d like to develop and/or promote on this platform. Can you help?
Is there a customer support team available to help me?
I’ve just done one of your experiences – how can I leave a review?
Are you a tour operator?
I’m looking for a multi-day itinerary for Armenia. Can you help with that?
What are the COVID-19 restrictions in Armenia?