1. Introduction

  1. The terms used in this policy have the same meanings and definitions as used in the General Terms and Conditions.
  2. This policy (hereinafter referred to as the Policy) describes the procedures for the collection, storage, processing and use of personal data during the relationship between the User and the Company during the use of the Website.

2. Objectives of the Policy

  1. The objective of the Policy is to be guided by the strictest standards in all matters related to the collection, processing, storage and use of the User's personal data. The Policy defines the types of personal data to be collected, their processing and storage procedures, purposes, and other related issues. The Policy is applicable to the User's personal data that is processed in any way within the framework of the Website. The Policy may also apply to other non-personal data.

3. Personal data processed within the Website

  1. Personal and other data to be processed:
    1. Website User's e-mail address(es), phone number(s), date of birth, sex, passport or other identity document number (including, if necessary, their photocopy (scan)),
    2. User account registration information, such as the selected Username and password,
    3. Pictures posted by the User, posts made, ratings,
    4. User's country, address,
    5. User's bank card details,
    6. User interests, preferences, special needs and other data.

4. Sources of Personal Data

  1. The personal data to be processed can be obtained from the following sources:
    1. Personal data provided by the User during registration on the Website,
    2. Personal data provided by the User while using the Website,
    3. Personal data provided by the User as a result of making contact in any other way within the Website,
    4. Information received from the person who provided the Order,
    5. Data obtained as a result of the processing of the provided data, etc.
  2. If the User prefers not to provide personal data or to withdraw the consent already given for the processing of personal data, he/she should contact the Company. The User acknowledges that in this case he/she will be able to visit the Website and use it to a certain extent, but he/she will not be able to use certain advantages of the Website, perform certain actions and receive certain information.


5. Purposes and procedure of personal data processing

  1. Processing of Users' personal data is carried out for the following purposes:
    1. Increasing the quality of the Website and the efficiency of the actions performed on it,
    2. Implementation of new tools aimed at increasing the quality of the Website and the efficiency of actions performed on it,
    3. User - Company connection maintenance,
    4. Ensuring the User registration process on the Website, User personalization, exclusion of fake user registration,
    5. Establishing contact with the User regarding the work of the website, responding to messages, letters and phone calls sent by the User, etc.
    6. Managing and improving Website operations,
    7. Developing and improving the usability of the website,
    8. Detection and prevention of defects appearing during the operation of the Website and other actions aimed at improving the Website, protecting the rights of the User, the Company and third parties,
    9. Secure payments and bank transfers, etc.
  2. Actions performed with the user's personal data are: collection, coordination, storage, analysis, use, archiving, destruction.

6. Provision of personal data to a third party

  1. Personal data of users are not provided to any third party, except for the cases specified in this point and in accordance with the RA legislation.
  2. Certain personal data may be provided to banks and wire transfer companies for the safe and fast processing of payments and bank transfers. Personal information of such companies is provided only to the extent necessary to process payments.

7. Protection of personal data and restriction of visibility

  1. All physical, technical and organizational security measures at the disposal of the Website are used to protect Users' personal data from any unauthorized leakage, use, modification and destruction. However, no site on the Internet, including within the Website, can provide 100% protection of personal data, and the Website cannot be held responsible for unauthorized access to User data outside of its control, resulting in leakage, alteration or destruction of User personal data.


8. Data retention and term

  1. Users' personal data are stored as long as it is necessary to achieve the above-mentioned purposes of processing the User's personal data, unless another period is established by the legislation of the Republic of Armenia.
  2. In case of removal of the existing account by the User, the Company archives the User's data and continues to be able to process them.
  3. If the User wishes that the Website no longer processes his/her personal data, it is necessary to contact +374 41024920 by telephone or contact@2492.travel by e-mail.

9. Users' rights

  1. After registering on the website, the User has the right to access his account and get acquainted with the personal data processed by the Website. In the cases defined by the law, the User has the right to request from the Website or to perform the below-mentioned actions on the Website, if there is an opportunity, and if there is no such opportunity, to apply to the Company for the performance of the below-mentioned actions:
    1. Correction of User's Personal Data,
    2. Destruction of User's personal data,
    3. To withdraw the consent given to the processing of his/her personal data by the Website (in this case, the possibilities of using the Website may be limited),
    4. To use other rights defined by the legislation of the Republic of Armenia.

10. Amendments to the Privacy Policy

  1. The Company may amend and/or supplement the Policy from time to time as necessary. The amended version of the Policy is posted on the Website and becomes effective upon posting. In some cases, if the changes to the Policy are significant, the User will be notified on the Website at the time of logging in as a User.

11. Consent

  1. The User's consent to the processing of the User's personal data by the Website is considered to be given by the User's registration on the Website and/or logging into his/her account on the Website, which is considered such a reliable action that clearly indicates the User's consent to the use of personal data, given by the User him/herself.
  2. By giving consent to the processing of the User's personal data by the Website, the User confirms that he/she has read the content of the Policy, it is clear and acceptable to him/her, and also agrees with all the provisions of the Policy.

12. Relationship management

  1. The relationship between the User and the Company related to the Policy is governed by the legislation of the Republic of Armenia and the General Terms and Conditions.